Reception and enquiries

Reception and enquiries

How can we help you?

Can’t find what you’re looking for?

Treatment Room

Treatment Room

Let’s see what we can do…

Get immediate help with minor illnesses and injuries:

A to Z of Health

Pharmacists can also advise on minor illnesses and injuries:

Alternatively you can visit your nearest Minor Injury Unit:

Washwood Heath Urgent Care Centre
Clodeshall Road
Washwood Heath
Birmingham
West Midlands
B8 3SN
Tel: 0121 322 4310
09:00 – 21:00
Birmingham NHS Walk-In Centre
Lower Ground Floor
Boots The Chemists Ltd
66 High Street
Birmingham
West Midlands
B4 7TA
Tel: 0121 255 4500
08:00 – 18:00
Summerfield GP Urgent Care Centre
134 Heath Street
Birmingham
West Midlands
B18 7AL
Tel: 0345 245 0769
08:00 – 20:00

If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.

Consulting room

Consulting room

How can we help you?

For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.

Call or get help online now – NHS 111.

NHS 111

Check your symptoms, visit NHS 111 Online.
Call 111 at any time, 24 hours a day. You will speak to NHS professional staff who will help guide you on any medical issue.
Calls are free from landlines and mobiles.
Get fast help from a Pharmacist with various conditions such as minor cuts, sprains, aches, colds, headaches, rashes, cystitis.

Visit a Pharmacist

  • No appointment necessary
  • Many pharmacists have a confidential area
  • Open till late and at weekends
See a Nurse for conditions such as family planning, healthy living advice, blood pressure checks and dressings. The practice nurses run clinics for long-term health conditions such as asthma or diabetes, minor ailment clinics and carry out cervical smears.

Contact a Nurse

Book an appointment on the phone0121 661 6961
Get medical advice and treatment from a Doctor.

Contact a Doctor

Book an appointment on the phone0121 661 6961

COVID-19 Support Room

COVID-19 Support Room

How can we help you?

If you think you might have coronavirus or you’ve been in close contact with someone who has it visit NHS 111 online coronavirus service for advice.

Well-being while staying at home

Taking care of your mind as well as your body is really important while staying at home because of coronavirus (COVID-19).

Visit NHS Every Mind Matters for advice, practice advice and support groups.

If you cannot wait to see a doctor and feel unable to cope or keep yourself safe, it’s important to get support.

Get urgent support now.

Keeping Active

To stay fit and healthy whilst at home, try the NHS Home workout videos.

Advice for patients with pre-existing conditions

Advice for Vulnerable Patients

Wellbeing Centre

Wellbeing Centre

Let’s see what we can do…

Abuse

Rape and Sexual Violence Project

At RSVP, we believe that everyone deserves a life free from sexual violence and abuse. We offer empathic services to support and inspire children and adults of all genders who have been subjected to sexual violence and abuse.

Facebook: @RSVPWM

Twitter: @RSVP_West_Mids

Telephone: 0121 643 4136

Website: www.rsvporg.co.uk

Email: ISVA@rsvporg.co.uk

Birmingham and Solihull Women’s Aid

For 40 years Birmingham and Solihull Women’s Aid [BSWA] has provided front line domestic violence and abuse support services to women and children in the Birmingham and Solihull area.

Telephone: 0808 800 0028

Website: www.bswaid.org

Email: info@bswaid.org

Birmingham Crisis Centre

Since 1988 Birmingham Crisis Centre have been providing a safe haven for female victims of domestic abuse. Domestic abuse occurs across society, regardless of age, gender, race, sexuality, wealth and geography. Children are also affected, both directly and indirectly, and there is also a strong correlation between domestic violence and child abuse.

Telephone: 0121 507 0707

Website: www.birminghamcrisis.org.uk

Email: enquiries@birminghamcrisis.org.uk

Bharosa

Bharosa is a domestic abuse service for ethnic minority women living in Birmingham. The service is confidential for women and young girls over the age of 16.

Telephone: 0121 303 0368/0369

Website: www.birmingham.gov.uk

Email: bharosa@birmingham.gov.uk

Carers

Birmingham Carers Hub

Forward Carers is a West Midlands based carer support service, here to make a real difference to the lives of people caring for an elderly frail, sick or disabled family member. Their aim is simple – to improve the physical and mental wellbeing of carers, young and old, including parent carers, so that families stay healthier and happier together, for longer.

Facebook: @BirminghamCarersHub

Twitter: @ForwardCarers

Telephone: 0333 006 9711

Website: www.forwardcarers.org.uk

Carers Trust Solihull

Carers Trust Solihull are a partner of the Carers Trust and assist their network of more than 130 local branches throughout the UK. Each Carers Trust is an independent charity and together we work in a strong partnership to actively promote the wellbeing of family carers of all ages.

Facebook: @SolihullCarersTrust

Twitter: @SolihullCarers

Telephone: 0121 788 1143

Website: www.solihullcarers.org

Email: centre@solihullcarers.org

Birmingham Young Carers

Depending on the level of support needed, their free service offers:

  • A monthly young carers respite group
  • Confidential one-to-one support with a dedicated worker
  • Training opportunities, e.g. first aid, fire awareness or building self esteem and confidence
  • Transition into the adult carers service once you reach 18
  • Opportunity to take an activity break, make friends and have some fun!

Telephone: 0121 638 0876

Website: www.spurgeonsyc.org

Email: birminghamyc@spurgeons.org

Carers UK

They’re here to make sure that no matter how complicated your query or your experience, you don’t have to care alone.

Telephone: 0808 808 7777

Website: www.carersuk.org

Email: info@carersuk.org

Child Health

West Midlands Child Health Information System

Working in partnership with NHS England, colleagues within the Children and Families Division of BCHC, other NHS organisations and the local authority the Child Health Department provides administrative and information services to universal nursing services and GP practices throughout the city.

Telephone: 0121 466 3300

Website: www.bhamcommunity.nhs.uk

Email: bham.childhealthteam@nhs.net

Change4Life

Kids need to be active for 60 minutes a day. From our fun 10 Minute Shake Up games to information about active hobbies and sports, here’s everything you need to get your family moving.

Website: www.nhs.uk

Childhood illness visual guide

Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.

Website: www.nhs.uk

Vaccination planner

Download a personalised vaccination calendar, which highlights the dates your child needs to have their vaccinations by.

Website: www.nhs.uk

Community Groups

St Wilfrid's Community Centre

The centre gives exciting opportunities to provide high quality, contemporary and cost effective facilities for a wide range of community and family activities.

Telephone: 07446 332 794

Website: www.stwilfridscommunitycentre.co.uk

Email: info@communitycentrebirmingham.co.uk

Community Flow

Community Flow aims to support individuals to achieve all that they truly wish to become, and to inspire them to recognise their own innate health and wellbeing, enabling them to achieve their aspirations and goals. They promote positive attitudes, self-esteem, confidence, self-respect and total inclusion.

Telephone: 01213 270 671

Website: www.communityflow.org.uk

Email: info@communityflow.org.uk

Rainbow Voices

Rainbow Voices is a combined group of individuals who are united by their love of song. Established in 1995, they are the leading Midlands based Community Choir for lesbian, gay, bisexual, trans people and their friends. Rainbow Voices are a diverse and mixed voice choir who provide a safe environment for friends to meet and sing together.

Telephone: 07828 647 384

Website: www.rainbow-voices.org.uk

MeetUp

Find out what’s happening in Social Meetup groups around the world and start meeting up with the ones near you.

Website: www.meetup.com

Drugs and Alcohol

Al-Anon UK

Al-Anon Family Groups UK & Eire is there for anyone whose life is or has been affected by someone else’s drinking.

Facebook: @AlAnonFamilyGroupsUK

Twitter: @AlAnonukandEire

Telephone: 0800 0086 811

Website: www.al-anonuk.org.uk

SIAS Solihull

SIAS provides a wide range of support no matter what kind of alcohol, drugs or gambling you are using. SIAS also delivers support to families and friends affected by another person’s substance use or gambling.

Telephone: 0121 301 4141

Website: www.aquarius.org.uk

Email: enquires@sias-solihull.org.uk

Drinkline

If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.

Telephone: 0300 123 1110

Alcoholics Anonymous

Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.

Telephone: 0800 9177 650

Website: www.alcoholics-anonymous.org.uk

Email: help@aamail.org

Talk to Frank

If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.

Telephone: 0300 123 6600

Text: 82111

Website: www.talktofrank.com

Email: frank@talktofrank.com

More tools and apps
Depression, Anxiety & Stress

My Time

My Time is a national mental health charity. They’ve been working with individuals, families and communities to make recovery reality for over 60 years.

Telephone: 0121 766 6699

Website: www.richmondfellowship.org.uk

Forward Thinking Birmingham

Forward Thinking Birmingham offers modern mental health service offers support, care and treatment for all 0-25s through one organisation, making it easier for you to access the right support at the right time.

Telephone: 0300 300 0099

Website: www.forwardthinkingbirmingham.org.uk

Mates in Mind

Mates in Mind is not looking to reinvent the wheel. It helps to make sense of available options and provides support to employers. It does so in partnership with leading charities and organisations such as Mind, Samaritans and Mental Health First Aid England.

Facebook: @MatesinMind

Twitter: @MatesInMind

Telephone: 020 351 05018

Website: www.matesinmind.org

Samaritans

Samaritans offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you. You don’t have to be suicidal. Call Samaritans free, 24 hours a day 365 days a year.

Telephone: 116 123

Website: www.samaritans.org

Email: jo@samaritans.org

Rethink

Rethink provide expert, accredited advice and information to everyone affected by mental health problems.

Telephone: 0300 500 0927

Website: www.rethink.org

Email: info@rethink.org

Mind

Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.

Telephone: 0300 123 3393

Website: www.mind.org.uk

More services for young people
Elderly Care

Alzheimer's Society Birmingham

Living with dementia at any time brings challenges. You’re not alone. If you need support and advice, Alzheimer’s Society is here for you.

Telephone: 0333 150 3456

Website: www.alzheimers.org.uk

Email: Gary.stanley@alzheimers.org.uk

Body Mind Spirit

Body Mind Spirit provides activities and support to older people in Birmingham. They believe that living life well into older age is improved by remaining active and connected and with the opportunity to share the skills and experience each person has gathered through their lives.

Telephone: 0121 426 0442

Website: www.bodymindspiritpartnership.org.uk

Silver Line

Free phone support for older people, 24 hours a day.

Telephone: 0800 4 70 80 90

Website: www.thesilverline.org.uk

Dementia

Dementia UK offers specialist one-to-one support and expert advice for people living with dementia.

Telephone: 0800 888 6678

Website: www.dementiauk.org

Email: helpline@dementiauk.org

Age UK

Age UK is the country’s largest charity dedicated to helping everyone make the most of later life. We believe in a world where everyone can love later life and we work every day to achieve this.

Telephone: 0800 055 6112

Website: www.ageuk.org.uk

Maternity

Pregnancy Yoga Classes

If you want to stay active during pregnancy and to prepare your body for your baby’s birth, then pregnancy yoga can help. Pregnancy yoga classes offer many benefits to expectant mums, both physically and emotionally.

Website: www.emmasdiary.co.uk

Your Pregnancy and Baby Guide

Am I pregnant? What should I be eating? Is it normal to be this tired? How can I help my partner during labour? Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here.

Website: www.nhs.uk

Mummy Social

Find an instant support network ready and willing to share help, advice and a shoulder if you need it. Make friends with other mums near you. Arrange play dates and group socials. Chat with the supportive community of mums.

Website: www.mummysocial.com

Download from: play.google.com

Download from: itunes.apple.com

Baby Buddy App

Baby Buddy is an award winning mobile phone app for new parents and parents-to-be, created by mums, doctors and midwives.

Download from: play.google.com

Download from: itunes.apple.com

Sexual Health

Birmingham LGBT

Birmingham LGBT sexual health service comprises a range of specialist roles to ensure services are accessible to all sections of the lesbian, gay, bisexual and trans community and includes specialist sexual health outreach workers for gay and bisexual men and men who have sex with men (MSM), trans community, lesbian and bisexual women and BAME people within the community.

Telephone: 0121 643 0821

Website: www.blgbt.org

Email: sexualhealth@blgbt.org

Positively UK

Positively UK provides peer-led support, advocacy and information to everyone living with HIV to effectively manage any aspect of their diagnosis, care and life with HIV

Telephone: 0207 713 0444

Website: www.positivelyuk.org

Umbrella

Umbrella provides free and confidential sexual health services in Birmingham and Solihull, including all types of contraception and STI testing and treatment. Their service is non-judgmental and for people of all ages, genders and orientations. Everyone is welcome, and you don’t need to see a GP first.

Facebook: @UmbrellaHealth

Twitter: @UmbrellaHealth

Telephone: 0121 237 5700

Website: www.umbrellahealth.co.uk

Brook

Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.

Website: www.brook.org.uk

Family Planning Association

A sexual health charity, the Family Planning Association gives straightforward information and support on sexual health, sex and relationships to everyone in the UK.

Telephone: 020 7608 5240

Website: www.fpa.org.uk

Sexual Health Helpline

The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 09:00-20:00.

Telephone: 0300 123 7123

Stop Smoking

ASH

In July 2019, the UK Government set out its ambition for England to be smokefree by 2030. ASH is joining over 40 organisations, including Cancer Research UK and Fresh, calling on the Government to set out measures to deliver on its ambition for a Smokefree 2030.

Telephone: 0207 404 0242

Website: www.ash.org.uk

Smokefree

Learn about different tools to help you quit and how to use them.

Website: www.smokefree.gov

Quit with help

Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.

Website: www.quitwithhelp.co.uk

Weight Management

itsMYtime

itsMYtime is here to help you strengthen the different areas of your wellbeing. Your wellbeing is how happy and healthy you are and improving this opens you up to a range of amazing benefits!

Facebook: @itsmytimebtbt

Twitter: @itsmytimebtbt

Website: www.itsmytime.org.uk

Fooducate

Fooducate allows you to compare foods and beverages. Click on a category or search the database to see products listed with a calorie amount and an assigned letter grade. This makes it easy to find products that are better for you (the As) when you aren’t sure which item or brand to purchase.

Website: www.fooducate.com

WW

Meetings, Online or a little bit of both. We’ve got options and support, whatever your lifestyle.

Website: www.weightwatchers.com/uk

Slimming World

You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.

Website: www.slimmingworld.co.uk

More tools and apps

Health Review and Assessment Clinic

Prescriptions and medicines centre

Prescriptions and medicines centre

How can we help you?

Local Pharmacies

View more local pharmacies

Administration office

Administration office

How can we help you?

Can’t find what you’re looking for?